The 4 Key Skills for Cross-Cultural Competency
as adapted from David Thomas & Kerr Inkson

• open attitude
• self-awareness
• awareness of others
• communication skills

OPEN ATTITUDE . . . maintaining an open attitude toward different values, attitudes, beliefs, and behaviors.

SELF-AWARENESS . . .identifying the values, attitudes, beliefs, and communication rituals you are shaped by. 

AWARENESS OF OTHERS . . . recognizing the cultural differences that affect your interactions, and the cultural common ground you have.

COMMUNICATION SKILLS. . .developing cross-cultural skills , based on the culture with which you will be engaged, so as to conduct effective business transactions.

Cross-cultural communication skills include an understanding of:

• introductions and greetings
• dress
• use of time
• channels of communication
• meetings protocol
• making presentations
• conversational patterns
• giving and receiving feedback
• influencing and persuading

Do you want to learn how to thrive in a working world that is increasingly multi-cultural? 

click here to schedule a complimentary ½ hour coaching session